Terms
Our terms, in plain English.
How this website may be used, and how we work with clients on websites, SEO and Google Ads.
Last updated: 9 November 2026
On this page
About these terms
These terms are from Flint and Pixel Ltd, trading as Flint & Pixel, a company registered in England and Wales with company number 17570565. Our registered office is Ivy House Farm, Raveningham Road, Gillingham, Beccles, NR34 0HD. They cover your use of this website and the services we provide. By using the site, or by accepting a quote from us, you agree to them.
Your written quote sets out exactly what we will do for you and what it costs. If anything in your quote differs from these terms, the quote wins.
Using this website
The information on this site is general information only. We work hard to keep it accurate, but every business is different, so please talk to us before relying on it.
The text, images and designs on this site belong to us or are used with permission. You may view and share pages for your own use, but please do not copy or reuse them for commercial purposes without asking first. Where we link to other websites, we are not responsible for their content.
Please do not misuse the site, for example by trying to access it without permission, sending spam through our forms or introducing anything harmful.
Quotes and payment
Prices are fixed and agreed in writing before we start. Website builds are an up-front cost, usually paid half when we start and half when the site goes live. If you would rather spread the cost, we offer payment plans over a few months; the plan is agreed in writing before we start, and the site is yours once it has been paid in full. SEO and Google Ads management are paid monthly in advance. Anything outside your quote is priced and agreed with you before we do it.
What you own
Your website is yours. The domain is registered in your name, the site is hosted in an account in your name, and once your build is paid for, the code, the words and the images we create for you belong to you.
We are selling you a service: building your site and, if you choose, looking after it and helping it get found. We do not hold your site, your domain or your data to keep you with us.
Some things, such as fonts, stock photos or third-party tools, are licensed rather than owned. Where we use them, we make sure the licence covers your use.
SEO in three-month blocks
SEO takes time to work, so we sell it in blocks of three months. You sign up for an initial three-month block, and each block is paid monthly.
At the start of the third month, around 30 days before your block ends, we get in touch to check how things are going and whether you are happy to carry on for another three months. If you are, the next block starts when the current one ends. If you would rather stop, just tell us before the block ends and your plan finishes at the end of that block.
Our Launch package includes six months of SEO, which is two blocks back to back.
Google Ads management
Your Google Ads account is in your name, and your ad spend is paid by you directly to Google. Our management fee is separate and covers setting up, running and reporting on your campaigns. The details and notice period are set out in your quote.
If you stop working with us
If you decide to move on, we will hand over everything: access to your hosting, your domain and any accounts we have set up for you, so another company can pick up where we left off. We will help make the move smooth.
Results and rankings
Nobody can guarantee a position on Google, and we will never promise one. What we promise is to do the work set out in your quote, carefully and on time, and to report honestly on how it is going.
What we need from you
To do a good job we need accurate information about your business, timely feedback on drafts, and confirmation that you have the right to use any photos, logos or text you send us.
Our liability
We are not liable for loss caused by relying on general information on this site, or for problems caused by third-party services outside our control, such as Google, domain registrars or hosting providers. Nothing in these terms limits our liability where the law does not allow it to be limited.
Governing law
These terms are governed by the law of England and Wales, and any disputes will be dealt with by the courts of England and Wales.
Contact us
Email hello@flintandpixel.co.uk.
Ready to get off Wix?
Tell us a bit about your business and send a couple of sites you like. We will come back within one working day with a plan and a fixed price.